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How to Add NonviolentCommunication.com and PuddleDancer Press to Your Safe Senders List

While we applaud the anti-spam industry for limiting the amount of unwanted email we receive, from time to time, some legitimate email is mistaken as unwanted.

Sometimes, this results in our mailings bouncing back, and also with requests for us to respond to challenge/response messages to prevent future filtering. However, due to the size of our list, it's impossible for us handle the volume of such requests.

If you currently use an anti-spam program or service, we ask that you take just a minute or two to add our publication to your "safe" or permitted email sender list. This usually involves simply adding our sending address (From:) to your whitelist, safelist, or list of privileged senders. This is commonly known as whitelisting a publication.

Please refer to the following instructions you can use to add NonviolentCommunication.com and PuddleDancer Press to Your Safe Senders List, depending on the filtering solution you use:

Main Email Providers/Clients

Spam Blockers

Challenge/Response Systems:

Note: If you use a challenge/response system to cut down on spam, you will not see a response from us. The volume of mail we handle is so large, we do not respond to email "challenges." If you wish to receive our newsletter you must manually add *@NonviolentCommunication.com and *@PuddleDancer.com to your Challenge/Response System.

AOL:
Just add *@NonviolentCommunication.com and *@PuddleDancer.com to your address book.

Yahoo! Mail:
Open your Yahoo! mailbox.
Click Mail Options.
Click Filters.
Click Add Filter.
In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address: *@NonviolentCommunication.com
At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu.
Click the Add Filter button again.  

Repeat for:
*@PuddleDancer.com

Earthlink:
Click on Address Book (it's over on the left, below your Folders).
When your Address Book opens, click the Add button.
On the Add Contact screen, find the Internet Information box.
Enter *@NonviolentCommunication.com into the top Email box.
Click Save.

Repeat for:
*@PuddleDancer.com

MSN:
Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar)
On the E-mail settings screen, click Junk E-Mail Guard.
Select Safe List.
In the space provided under "Add people to the safe list," enter *@NonviolentCommunication.com
Click Add.

Repeat for:
*@PuddleDancer.com

Hotmail:
Click the Options link, on the main menu tabs, then Safe List.
Type:
*@NonviolentCommunication.com
in your Safe List.

Repeat for:
*@PuddleDancer.com

If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future.

Gmail:
Add *@NonviolentCommunication.com and *@PuddleDancer.com to your Contact list.

Outlook 2003:
Add
*@NonviolentCommunication.com
*@PuddleDancer.com
to your Safe List.
Add
*@NonviolentCommunication.com
*@PuddleDancer.com
to your Personal Contacts in your Outlook Address Book.
Open any desired e-mail, then select Mark as Not Junk.

Verizon:
Go to your Verizon Inbox.
Click Options.
Select the Block Senders tab (near the top of the screen).
On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List." In the space where it says "Enter e-mail address or sub domain to always accept even if the domain is blocked," enter
*@NonviolentCommunication.com

Repeat for:
*@PuddleDancer.com

CleanMyMailbox:
If NonviolentCommunication.com or PuddleDancer.com is filtered, from the spambox, click on the white "W" icon on the left column of the mailing.
When the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting method for CleanMyMailbox:
Click on the White List button.
Add:
*@NonviolentCommunication.com
*@PuddleDancer.com
to the bottom of your existing list.
Click the Submit List button.

Cloudmark SpamNet:
Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
Click Advanced.
Go to the Whitelist tab.
Click the Add button.
Type:
*@NonviolentCommunication.com
Click OK.
Click OK.
Click Yes.
Click OK.  

Repeat for:
*@PuddleDancer.com

Mailblocks:
Click the Addresses tab.
Click New.
Type:
*@NonviolentCommunication.com

Make sure 'Accept Mail From This Address' is selected under Receiving Options.
Uncheck 'Display in People Picker' under Other options.
Click Submit.
Click OK.

Repeat for:
*@PuddleDancer.com

MailShield:
Click Friends from the toolbar.
Click Add.
Type:
*@NonviolentCommunication.com
Click OK.

Repeat for:
*@PuddleDancer.com

MailWasher:
Click Tools, then My Friends List.
Click Add... on the right.
Click the radio button next to Wilrcard Expression.
Enter in the email address as:
*@NonviolentCommunication.com
Click OK.
Click OK.

Repeat for:
*@PuddleDancer.com

McAfee Spamkiller:
Click Friends from the sidebar.
Click Add.
Type:
*@NonviolentCommunication.com
Click OK.

Repeat for:
*@PuddleDancer.com

Oddpost:
Check your 'Probably Spam' folder.
If you see that NonviolentCommunication.com or PuddleDancer.com were incorrectly filtered out, select the message, and click the 'Move to Inbox and Mark as Not Spam' button.

SpamAssassin:
Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:  whitelist_from
*@NonviolentCommunication.com
*@PuddleDancer.com
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.y.
If you have no user_prefs file in this subdirectory, create one:
http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
http://www.cleanmymailbox.com/sasa

SpamButcher:
Click the Configure button.
Go to the Known Senders tab.
Click Add under 'Known Good Senders and Recipients'.
Type:
*@NonviolentCommunication.com
Click OK.
Click OK.  

Repeat for:
*@PuddleDancer.com

SpamCop:
Open your browser and go to: http://webmail.spamcop.net
Log into your SpamCop account.
Click on the Options icon in the toolbar.
Under Mail Management (in the middle), click SpamCop Tools.
Select Manage your personal whitelist.
Near the bottom, where it reads "Click here to add to your whitelist," click on Click here.
Enter
*@NonviolentCommunication.com
in the first empty slot.
Click Submit.  

Repeat for:
*@PuddleDancer.com

SpamEater Pro:
Click Filters from the sidebar.
Click the Approved Senders tab.
Click Add Filter.
Type:
*@NonviolentCommunication.com
under Address.
Choose 'Email Domain under Address Type.
Select Email Domain.
Click OK.  

Repeat for:
*@PuddleDancer.com

Spam Inspector:
Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
Make sure Email is selected under 'Add a New Friend'.
Type:
*@NonviolentCommunication.com
Click the >> button.
Click Close.

Repeat for:
*@PuddleDancer.com

Spam Interceptor:
Follow the Trusted link under > Authentication Lists. Enter the email address:
*@NonviolentCommunication.com
Click Add.

Repeat for:
*@PuddleDancer.com

SpamKiller:
On the Spamkiller sidebar, click Friends.
Click Add.
Enter
*@NonviolentCommunication.com
and click the OK button.

Repeat for:
*@PuddleDancer.com

SpamPal:
Click on the SpamPal system tray icon with the right mouse button.
Click 'Add to Whitelist' from the menu.
Type:
*@NonviolentCommunication.com
Click Add.

Repeat for:
*@PuddleDancer.com

Spam Sleuth:
Select File, then Configure.
Go to the Friends category.
Make sure Active is checked.
Type:
*@NonviolentCommunication.com
on a line by itself in the entry field.
Click OK.

Repeat for:
*@PuddleDancer.com

If NonviolentCommunication.com or PuddleDancer.com have been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.

Other providers:
If NonviolentCommunication.com or PuddleDancer.com is being filtered, try adding
*@NonviolentCommunication.com and
*@PuddleDancer.com
to your Address Book or Contact list.

If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP's technical support and ask how you can be sure to receive all e-mail from
*@NonviolentCommunication.com and
*@PuddleDancer.com

Domain: If they need to know the domain we're mailing from, tell them: NonviolentCommunication.com and PuddleDancer.com

Unfortunately, white listing doesn't fully solve the problem because responses come from our individual email addresses, not from the official email address. Best bet? Add *@NonviolentCommunication.com and *@PuddleDancer.com to your address book.

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