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The 4-Part NVC Process
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Clearly expressing how I am without blaming or criticizing
Empathically receiving how you are without hearing blame or criticism
OBSERVATIONS

1. What I observe (see, hear, remember, imagine, free from my evaluations) that does or does not contribute to my well-being:

"When I (see, hear) . . . "

1. What you observe (see, hear, remember, imagine, free from my evaluations) that does or does not contribute to your well-being:

"When you see/hear . . . "

(Sometimes dropped when
offering empathy)

FEELINGS

2. How I feel (emotion or sensation rather than thought) in relation to what I observe:

"I feel . . . "

2. How you feel (emotion or sensation rather than thought) in relation to what you observe:

"You feel . . . "

NEEDS

3. What I need or value (rather than a preference, or a specific action) that causes my feelings:

" . . . because I need/value. . . "

3. What you need or value (rather than a preference, or a specific action) that causes your feelings:

" . . . because you need/value. . . "

   
Clearly requesting that which
would enrich my life without
demanding

Empathically receiving that which

would enrich your life without
hearing any demand

REQUESTS

4. The concrete actions I would like taken:

"Would you be willing to . . . "

4. The concrete actions you would like taken:

"Would you like to . . . "

(Sometimes dropped with
offering empathy)

© Marshall B. Rosenberg, Ph.D.